funny that i mention santa beck yesterday. cuz today around noon in walks a man of santa stature and a bleached beard. twas mr. beck.
he came through my line, but usually with anyone i know, there's some shit that's going on that makes them wish they hadn't gone to my line. sometimes it's just as simple as a long line, but other times, my friends get to see what kinda assholes are really out there.
mr. beck got to see something a bit more odd. this dude that looked like the more compact version of my spanish 302 teacher comes up to me with a gift card. he tries to spit out a sentence in english but quickly reverts to spanish... aqui en esta tarjeta...
so i try my luck and figure that he'd get his point across better in spanish, so i ask in spanish what the deal is. he's got a gift card with $89 and change on it. he wants the "plata". i tell him in spanish that we can only cash out cards that have less than $5 on them. he persists. not sure what mr. beck is thinking of all of this, maybe he's amused seeing me go off on the guy in spanish cuz he won't give in. i tell him that it's store policy, but he continues. he gives a story about how he bought a coat, returned it, now he wants the cash. they gave it to him on a gift card, so now he can spend it in the store. i can't help him.
eventually i figure out the way to get him to go is to put the card back in his hand and repeat, "lo siento, lo siento, señor. no hay nada más que puedo hacer." (sorry, sir. there's nothing more i can do.)
[that may be a bit redundant, but hey, we gotta communicate somehow.]
he's not done. he goes back to the customer service desk where they finally get someone who's fluent to lay down the law. i guess its a little more potent when you have 100% communication.
come to find out (the man didn't tell me this), but the coat he returned was marked at $200 something dollars, but over the day-after-thanksgiving sale they were that $89 price. so without a reciept, they gave him that price. i guess that's kinda fair, without a receipt. who knows which amount the guy paid for.
but i couldn't do a damn thing about his "plata".
about five minutes of this beck finally got his turn. we BS'd. he gave me his santa bidness card giving times that he'll be sitting around with little kiddies on the lap. air and i got a picture on his lap about 3 yrs ago when we lived on 70th and 20th. maybe we need round 2. but instead of U-village, he's over at belle square now.
closer for me...
he came through my line, but usually with anyone i know, there's some shit that's going on that makes them wish they hadn't gone to my line. sometimes it's just as simple as a long line, but other times, my friends get to see what kinda assholes are really out there.
mr. beck got to see something a bit more odd. this dude that looked like the more compact version of my spanish 302 teacher comes up to me with a gift card. he tries to spit out a sentence in english but quickly reverts to spanish... aqui en esta tarjeta...
so i try my luck and figure that he'd get his point across better in spanish, so i ask in spanish what the deal is. he's got a gift card with $89 and change on it. he wants the "plata". i tell him in spanish that we can only cash out cards that have less than $5 on them. he persists. not sure what mr. beck is thinking of all of this, maybe he's amused seeing me go off on the guy in spanish cuz he won't give in. i tell him that it's store policy, but he continues. he gives a story about how he bought a coat, returned it, now he wants the cash. they gave it to him on a gift card, so now he can spend it in the store. i can't help him.
eventually i figure out the way to get him to go is to put the card back in his hand and repeat, "lo siento, lo siento, señor. no hay nada más que puedo hacer." (sorry, sir. there's nothing more i can do.)
[that may be a bit redundant, but hey, we gotta communicate somehow.]
he's not done. he goes back to the customer service desk where they finally get someone who's fluent to lay down the law. i guess its a little more potent when you have 100% communication.
come to find out (the man didn't tell me this), but the coat he returned was marked at $200 something dollars, but over the day-after-thanksgiving sale they were that $89 price. so without a reciept, they gave him that price. i guess that's kinda fair, without a receipt. who knows which amount the guy paid for.
but i couldn't do a damn thing about his "plata".
about five minutes of this beck finally got his turn. we BS'd. he gave me his santa bidness card giving times that he'll be sitting around with little kiddies on the lap. air and i got a picture on his lap about 3 yrs ago when we lived on 70th and 20th. maybe we need round 2. but instead of U-village, he's over at belle square now.
closer for me...
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